Thank you for visiting URBANOVAC. Our customer support team is here to help with questions about our products, sizing, orders, shipping, returns, refunds, and other order-related concerns.
Customer Support
Email: support@urbanovac.com
Our team aims to respond to all customer inquiries within 1–2 business days.
Business Information
Brand: URBANOVAC
Legal Business Name: URBANOVAC LLC
Business Address: 7019 Camp St Azle, TX 76020, USA
Country: United States
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed
Messages received outside our regular business hours will be reviewed on the next business day.
Order Support
If you're contacting us about an existing order, please include your order number and the email address used to place your order. This will help us locate your order and assist you more efficiently.
For questions regarding shipping or returns, please review our Shipping Policy and Return & Refund Policy for additional information.
Send Us a Message
You can also contact us using the form below. Please provide as much information as possible so our customer support team can assist you.
We appreciate your interest in URBANOVAC and look forward to assisting you.
URBANOVAC Customer Support
Email: support@urbanovac.com